Assured Superfast

100% uptime SLAs on low cost business broadband products

Assured Superfast is one of our Assured Internet™ products providing businesses with downtime peace of mind. We offer two Assured Superfast products, one with a download speed of up to 40Mbps and the other 80Mbps. Broadband products from other ISPs do not come with any uptime service levels or guarantees. However, our solution combines low cost, high bandwidth superfast broadband products with a business data 4G SIM acting as a diverse failover.

Should you have any downtime on the primary broadband line, your internet use will automatically redirect across the 4G network, thus keeping your business connected and your phones working (if you use VoIP services). By using a wired broadband and a wireless mobile network, it’s extremely unlikely that an outage will occur in the same location, at the same time, across two separate data networks

Sales

0203 475 3611

Support

0203 475 3612

Service Provider Issues (Live Feed)

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andywoodrow
@andywoodrow

@bt_uk Please IM me as I need to raise a serious issue with a lack of internet in my mother's village that uses a B… t.co/SJoQsHidRs

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@Finchux28

@bt_uk my home phone hasn't worked for over a month now, I reported the issue yet nothing has been done. Can I expe… t.co/PVjgMXsZKv

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@thechrisdarby

@TalkTalk my Internet is down.. There is no information, zero support after 8pm, your online portal isn't working s… t.co/MbyLQN6JWm

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James Thompson
@james_94t

@virginmedia hi virgin. I am currently sat at home for the 3rd day in a row with no internet connect via wifi or ca… t.co/Uqg7oANfu8

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Col Vicks
@coleddievickers

@virginmedia is there an issue with Virgin media internet access in the Liverpool area?

The tweets above are live from Twitter. OptaNet does not accept any responsibility for the comments made or information provided.

Assured Superfast 40

Superfast fibre broadband with a diverse 4G integrated SIM failover. Download speeds of 40Mbps and upload of 10Mbps on the primary circuit. Failover has 2GB data allowance per month but can be upgraded to 50Gb.

£55.99/month
40Mbps download – 100% uptime SLA – 24 month term
£199 one-off for installation, activation and WiFi router/firewall

Assured Superfast 80

Superfast fibre broadband with a diverse 4G integrated SIM failover. Download speeds of 80Mbps and upload of 20Mbps on the primary circuit. Failover has 2GB data allowance per month but can be upgraded to 50Gb.

£59.99/month
80Mbps download – 100% uptime SLA – 24 month term
£199 one-off for installation, activation and WiFi router/firewall

Vigor 2860Ln Router

Typically costing in excess of £350, we have included an award winning Vigor 2860Ln into the installation costs (one off cost of £199). Packed with features such as 6 x gigabit Ethernet LAN ports, QoS (Layer 2 and 3, 802.1p and TOS/DCSP), embedded SIM card slot and quad-WAN for VDSL, ADSL, 3G/4G and Ethernet-based broadband.

  • Comprehensive VDSL2/ADSL2+ Connectivity
  • Built-in 3G/4G/LTE Mobile Connectivity
  • Ethernet WAN for Load Balancing or Failover
  • 32 Simultaneous VPN Tunnels
  • SPI Firewall with Content Filtering
  • Central Management for VigorAP & Vigor Switch

Live Monitoring

We monitor our client’s circuits with us. Any issues, we’ll know before you do and will already be working on a fix.

Named Contact

We’re not a faceless company. You will have a named employee to own, deliver and be 100% accountable for your service.

UK Support

Phone us and you’ll get straight through to our Brighton HQ within a couple of rings. No auto attendants but human beings.
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Plain English

We talk your language whether your an IT pro or novice. We’ll deliver a solution that work for your business.

Award Winning

Our clients love us but we win independent awards for the services we deliver throughout the UK too.

Bespoke

We want to know your business so we can help deliver the best possible solutions at the best possible price.

Full Service

We’re a full service ISP offering LAN consultancy, hosted VoIP, IP surveillance, mobile phones and much more.

Quick Fix

Rapid 12 hour fix times on issues on the network with our engineers updating you all along the way.
Assured Superfast T&Cs

Fibre products may not be available to your premises. Please contact OptaNet for more information. 2GB data allowance is provided as standard on these products with an option to increase this to 50Gb per month. Please request this upon order. A new phone line may be required at a one off cost of £120. There is a one off cost of £199 for each of these products to cover installation, activation and a high performing WiFi router/firewall capable of re-routing internet traffic.

100% uptime is based upon the service as a whole. In order to claim service credits there must be a simultaneous failure of both the fixed line and cellular signal. Service credits are paid after the first minute of downtime and will increase depending on the length of total downtime. Service credits owed will not exceed 50% of your monthly invoice for the service. OptaNet will proactively include service credits in your next month’s invoice. You do not need to claim them. This offer is subject to your existing mobile signal coverage. The location of your router may impact this signal and OptaNet are not accountable for incorrect, enclosed or poorly positioned equipment. OptaNet is not accountable for any downtime relating to the use of all available mobile data. Please note that slow internet on the failover circuit will not count as downtime. After communication from OptaNet, it is up to the client to communicate to its employees when the failover circuit activates, thus ensuring any undue strain on the service is prevented.

All prices shown are ex-VAT. All bandwidths shown as the maximum that can be achieved. Please note that these are broadband products and the speeds that you get may differ from those advertised.

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Leased Line Clients