Your calls answered in just 6 seconds
Fed up with vague and unsubstantiated claims of ‘excellent support?’ We’re proud to release monthly call data, showing our Support Team’s average answering time of just 6 seconds (Dec 2023), underscoring our superior assistance compared to other providers.
Proud to be different
No more call centres, hold music, auto attendants or support staff who read off a cheat sheet. We’ll call you by name instead of account number and aim to answer the phone within three rings.
Trusted by the world’s largest companies
Microsoft themselves rely on OptaNet.
Companies have been crying out for a fresh approach to telecoms. That’s why we have clients ranging from home offices to Microsoft , Utility Warehouse and Multiplex.
Your customer service has been excellent throughout, and it’s been a breath of fresh air, compared to either BT or Virgin.
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